9-1-1 is an emergency system designed to assist people with police, medical, or fire emergencies.
When should I use 9-1-1?
Report a serious illness or injury that requires immediate medical attention
Report a crime or suspicious activity in progress
Report a fight or assault in progress
Report a traffic accident
Report a fire
When should I not use 9-1-1?
Obtain correct time
Report REC outages
Receive weather reports or road conditions - (Dial 5-1-1)
Get a telephone number - (Dial 4-1-1)
Where to pay for traffic citation - (Clerks Office)
Find out when the Courthouse opens - (8:00am - 4:30pm | Monday - Friday)
Request to speak to an officer about an ongoing case - (Dial 712-754-2556)
For these Non-Emergency situation call 712-754-2556
What to anticipate when you dial 9-1-1
Know your exact location (Street address, highway, intersection, physical surroundings, where you are going or coming from). When calling from a cell phone, we are not able to pin point your exact location. Always be aware of your surroundings.
What is the nature of your emergency: Police, Medical, or Fire emergency
Give your name
Give a telephone number where you can be reached at
Remain calm! This will enable the dispatcher to collect your information and get the help you need as quickly as possible.
Do not hang up until the dispatcher says its okay to end the call.
If you dial 9-1-1 by mistake, do not hang up! Our policy requires us to verify there is not a real emergency and dispatch will contact the number received in 9-1-1 to confirm the status of the call. In some instances an officer may stop by the callers location to insure there is not a real emergency.
Weather Safety Tips. Click on the each of the safety links below to better understand how you can keep your family safe during uncertain weather. Preparation is crucial. Planning ahead can save your life.